Absolute Antibody shall be entitled to amend at any time in its absolute discretion the terms and conditions by posting them on Absolute Antibody’s website in amended form with a note of the date when such amendments shall take effect. Your continued use of the website or any purchase of Product made after the date any amendments shall take effect shall be construed as your acceptance to such amendments.
Intended Use, limitations and warranty
Our products are intended FOR RESEARCH USE ONLY and are not approved for clinical diagnosis, drug use or therapeutic procedures. No product data are to be construed as a recommendation for use in violation of any patents. We make no representations, warranties or assurances as to the accuracy or completeness of information provided on our data sheets and website. Our warranty is limited to the actual price paid for the product. We are not liable for any property damage, personal injury, time or effort or economic loss caused by our products.
Absolute Antibody reserves the right to refuse to accept any order where it reasonably believes that the products will be offered for resale or onward distribution by an unauthorised distributor or reseller.
Return and Refund Policy
Packaging and products should be inspected immediately upon receipt. Notification of damage, shortages or defects should be given immediately by e-mail or fax. if Product does not perform as described on the datasheet please notify us within 12 months of delivery and our team of will examine details of your protocol to determine whether the problem is protocol related or Product related:
For protocol-related problems, our experts will give you independent professional advice.
For product-related problems, a replacement or refund will be offered.
If items are ordered incorrectly by the customer Absolute Antibody will take them back, subject to a 20% restocking charge on the items plus any shipping, handling & packaging costs.
In the unlikely event of receiving an incorrect item, please contact Absolute Antibody (firstname.lastname@example.org) in the first instance and store the antibody in the fridge at 4°C in the original packaging. Please do not attempt to return the item yourself. Our support team will then get back to you as soon as possible to ensure you receive the correct item. For products which have special shipping requirements including those shipped on dry ice, please store as indicated on the datasheet and contact Absolute Antibody as soon as possible.
Requests for returns must have prior authorisation and must be shipped back to Absolute Antibody within 7 days of receipt of the items. Items must be returned in the same or equivalent packaging (i.e. cold and insulated) as originally dispatched.
Invoices should be paid no later than 30 days after the invoice date, unless a specific agreement has been made with your institution. Full payment instructions are set out on the invoice.
Ordering & Shipping
For information about ordering as well as our shipping policies and charges please consult this page.
This website and its content is copyright of Absolute Antibody Ltd – © Absolute Antibody 2016. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
You may print or download to a local hard disk extracts for your personal and non-commercial use only
You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Contracts and agreements with Absolute Antibody Ltd shall in all respects be governed by and interpreted in accordance with English law. All users of the Absolute Antibody Ltd website are deemed to have accepted these Terms and Condition in their entirety.